Help Center

It's really very simple as there are only a few key Ingredients. Here’s an easy-to-follow guide on how to make high quality homemade diy e-juice.

Let us know what size, nicotine strength, and flavour that you prefer, along with your PG/VG% here and we will handle the rest! Prices start at $23 - 120mL .

Heat, light, and oxygen exposure are the most common factors causing colour changes in flavours over time. As many flavours are naturally sourced, variations in harvest times can also attribute to these colour changes. Also, there are some flavours which will have an unpleasant smell as their high concentrations will distort their true diluted flavour profile. Professional super strength concentrates will sometimes have these effects, though this is normal.

Looking for a coupon code or promo before you buy? Here is where you will find all of our current coupon codes.

 Sales / Discounts Codes

• On your first order with us, use the coupon code FIRSTOFF for 10% off your order.

• Buy one any size Propylene Glycol - USP 99.9%  and get 15% OFF your Vegetable Glycerin USP 99.7% (any size), use the coupon code  PGVG15

• Buy two Vegetable Glycerin USP 99.7% (any size) and get 5% OFF any size Propylene Glycol - USP 99.9%, use the coupon code VG2

Bulk Orders

• Orders over $300 can use the coupon code BULK10 for 10% off the total order BEFORE taxes.

• Orders over $500 can use the coupon code BULK15 for 15% off the total order BEFORE taxes.

Coupon Codes can't combine with other discounts.

Coupon codes are only valid for new orders and cannot be applied to previous or existing orders.

Please contact us for up to date MSDS or Certificate of Analysis documentation on any specific ingredients. 

Our processing time for orders is 1 to 2 business days. We ship with Canada Post and FedEx from Barrie, Ontario Canada.  Shipping times will depend on your location. Major city destinations usually arrive quicker. Tracking numbers are provided.

Yes, tracking numbers are provided.

You can track the status of your order by opening your confirmation email (check all folders for this). Then click on the "View your order" button.

There you will find your tracking number link.

Yes we do! We ship Internationally using safe dependable discreet packaging. Shipping times will vary, however it is not uncommon that some clients may wait up to 3 months for delivery. It would be advisable to research your country's current customs duty/taxes on importing goods prior to making any purchases with us. Tracking numbers are provided.

We have a pickup depot location set up for our local clients. Our office pickup depot is for customers who wish to pick up their pre-paid order (minimum $50 purchase). The hours are from 9am to 4:30pm Monday to Friday. For further details click here.

These are highly concentrate flavourings not fragrances. When mixed correctly to the specifications of your product the flavours will taste spot on perfect.

We accept all major credit cards, Paypal and Interac EMT.

To send an Interac e-Transfer:

Login to online or mobile banking at a participating financial institution.

• Choose Interac e-Transfer within the Transfer/Payment menu options.
• 'Add us as a recipient' on your banks website:  fusionflavourscanada@gmail.com
  
• Fill in the Interac e-Transfer information: dollar amount, account from which to withdraw the funds, security question to enter:  Where I buy diy  answer is: fusion
  
• Follow the instructions to confirm the information and complete the transfer.

Any questions or concerns with regards to these steps, feel free to contact us by email 

If you haven't signed up for online or mobile banking, contact your financial institution or visit their online banking website to sign up. It's the simple way to send money directly to another person using your online or mobile banking. Interac e-Transfer is a simple, convenient, and secure way to send and receive money directly from one bank account to another.

All you need is access to online or mobile banking through a participating financial institution, and you can send money to anyone with an email address or mobile phone number and a bank account in Canada — without sharing any personal or financial information. It's a great alternative to cheques and cash.

Pay with Credit Card

You may pay by credit card through the PayPal gateway on our site. Payments are fast, easy and secure. No PayPal account required.

1. CHOOSE PAYMENT METHOD PAYPAL

After clicking “Complete order”, you will be redirected to PayPal to complete your purchase securely.

2. MAKE SURE THE "PAY WITH A CREDIT OR DEBIT CARD" OPTION IS SELECTED

Your PayPal page looks as follows, just click on "Pay with a credit or debit card".

3. ENTER YOUR CREDIT CARD'S DATA

Address, email & phone number may also be requested depending on your country.

When you are done, click on "Review and Continue".

4. CLICK ON "PAY NOW"

5. CLICK ON "NO, THANKS"
If you don't want to create PayPal account

Troubleshooting PayPal payments

Depending on a number of factors you could run into problems when paying at PayPal. Some common issues are:

I am not getting redirected to PayPal at all

Your browser's PayPal cookies might be messed up; you may try deleting your cookies to fix this.

PayPal is not accepting my credit card

Please double check the data you entered at PayPal's form. If everything is correct, chances are that you actually do own a PayPal account and that your credit card is associated with that PayPal account. If this is the case, then you will only be able to pay with that card by logging into your PayPal account. If this is too much trouble, then just try paying with a different credit card.

I can't find a "Don't have a PayPal account?" option

Unfortunately, PayPal does not allow direct credit card payments in all cases. Sometimes it is because of your location, or sometimes PayPal might believe by checking your browser's cookies that you actually own a PayPal account. You might try deleting your cookies to get around this.

Please contact us if you have any questions or need support ~ we're always happy to assist!

We do not accept returns or exchanges on flavourings and other ingredients for any reason once shipped. Taste is subjective and not every product will please every customer. We encourage you to try the small sizes first, before purchasing large sizes.

Unfortunately laboratory glassware or protective lab accessories cannot be returned or exchanged for any reason. This is for your safety and ours. It would be prohibitively expensive to test for bacterial or chemical agents since there is no way to tell if these items have been contaminated just by looking at them. Please contact us first if you are unsure of what you need.

Orders cannot be changed or altered. If in the rare occasion an item in your order is Out of stock or Back order, we will send you the item immediately when it arrives in stock or credit your account for the full amount of the item or product. Refunds on these items will only be issued when an item or product is equal to or exceeds $50.00. Any discrepancies must be claimed via email within 5 days of receiving your order.