Help Center

Dear valued customers,

We want to let you know that we are always looking for ways to improve our inventory and provide you with the products you need. If you can't find what you're looking for on our website, please don't hesitate to reach out to us. We welcome your suggestions and will do our best to accommodate your requests.

You can contact us via email at info@fusionflavours.ca, by phone at 647 383 7208, or by filling out the contact form on our website Contact us / Pick-Up – Fusion Flavours. Our friendly staff are always here to help and will be happy to assist you in any way they can.

Thank you for your continued support, and we look forward to hearing from you soon!

Sincerely,

Fusion Flavours

Customers can expect their orders to be processed within 1 to 2 business days after they are placed. The shipping carrier options are Canada Post and FedEx, and orders will be shipped from Barrie, Ontario, Canada.

Shipping times will vary depending on the customer's location. Generally, major city destinations will have faster shipping times compared to more remote or rural areas. Once the order is shipped, customers will receive a tracking number that they can use to monitor the progress of their delivery.

Yes, tracking numbers are provided.

You can track the status of your order by opening your confirmation email (check all folders for this). Then click on the "View your order" button.

There you will find your tracking number link.

We are accepting Visa®  , Visa Debit., and Mastercard®

The billing address must match the address that your credit card company has on file.

TO SEND AN INTERAC E-TRANSFER:

Login to online or mobile banking at a participating financial institution.

• Choose Interac e-Transfer within the Transfer/Payment menu options.
• 'Add us as a recipient' on your banks website:  fusionflavourscanada@gmail.com
• Fill in the Interac e-Transfer information: dollar amount, account from which to withdraw the funds, security question to enter:  password  answer is: fusion
• Follow the instructions to confirm the information and complete the transfer.

Any questions or concerns with regards to these steps, feel free to contact us by email 

If you haven't signed up for online or mobile banking, contact your financial institution or visit their online banking website to sign up. It's the simple way to send money directly to another person using your online or mobile banking. Interac e-Transfer is a simple, convenient, and secure way to send and receive money directly from one bank account to another.

All you need is access to online or mobile banking through a participating financial institution, and you can send money to anyone with an email address or mobile phone number and a bank account in Canada — without sharing any personal or financial information. It's a great alternative to cheques and cash.