Help Center

Our processing time for orders is 1 to 2 business days. We ship with Canada Post and FedEx from Barrie, Ontario Canada.  Shipping times will depend on your location. Major city destinations usually arrive quicker. Tracking numbers are provided.

*Canada Post Service Guarantee will only be considered from November 11, 2019 - January 22nd, 2020 if the item shipped arrives two or more days after the published delivery standards.

*All first orders will require you to sign and show ID for proof of Age (19yrs+). ID must match the order information. Failure to show ID or supply a signature will result in a returned order which will incur additional shipping costs and re-stocking fees.

Yes, tracking numbers are provided.

You can track the status of your order by opening your confirmation email (check all folders for this). Then click on the "View your order" button.

There you will find your tracking number link.

We have a pickup depot location set up for our local clients. Our office pickup depot is for customers who wish to pick up their pre-paid order. The hours are from 10am to 4:30pm Monday to Friday. For further details click here.

We accept all major credit cards and Interac EMT.