Yes! Our super strength flavours taste equally as good in your cakes, cookies and frostings as they do in candy and can add an intensity of flavour that an extract just can't match. In general, these flavours are about 3 to 4 times the strength of a typical baking extract. If you would typically add 1 teaspoon of an extract to your recipe, add 1/4 to 1/2 teaspoon of a super strength flavour.  Another ratio would be 1/4 to 1/2 teaspoon per cup of butter or shortening.  Adding vanilla extract along with a super strength flavour is optional and can add another layer of flavour.

Yes. The super strength flavours that are water soluble will work best to flavour beer.  In general, a .1 - .3% use level is appropriate for most beers.  Some of the heavier beers require more flavour (stouts, porters, etc.) vs. the lighter wheat beers which pair well with fruit flavours.

Yes. Many of our super strength flavours work well for adding flavour to lip balm.

These are highly concentrate flavourings not fragrances. When mixed correctly to the specifications of your product the flavours will taste spot on perfect.

Heat, light, and oxygen exposure are the most common factors causing colour changes in flavours over time. As many flavours are naturally sourced, variations in harvest times can also attribute to these colour changes. Also, there are some flavours which will have an unpleasant smell as their high concentrations will distort their true diluted flavour profile. Professional super strength concentrates will sometimes have these effects, though this is normal.

Please contact us for up to date MSDS or Certificate of Analysis documentation on any specific ingredients. 

Our processing time for orders is 1 to 2 business days. We ship with Canada Post and FedEx from Barrie, Ontario Canada.  Shipping times will depend on your location. Major city destinations usually arrive quicker. Tracking numbers are provided.

*Canada Post Service Guarantee will only be considered from November 11, 2019 - January 22nd, 2020 if the item shipped arrives two or more days after the published delivery standards.

*All first orders will require you to sign and show ID for proof of Age (19yrs+). ID must match the order information. Failure to show ID or supply a signature will result in a returned order which will incur additional shipping costs and re-stocking fees.

Yes, tracking numbers are provided.

You can track the status of your order by opening your confirmation email (check all folders for this). Then click on the "View your order" button.

There you will find your tracking number link.

We have a pickup depot location set up for our local clients. Our office pickup depot is for customers who wish to pick up their pre-paid order. The hours are from 10am to 4:30pm Monday to Friday. For further details click here.

If we make an error when fulfilling your order, please contact customer service within 48 hours of receiving your package to initiate a claim. A brief email to sales@fusionflavours.ca alerting us of an error is the quickest way of initiating claims. We make sure to correct any fulfillment mistakes as quickly as possible, and sincerely apologize for any inconvenience.

Incorrectly received items must be returned to us. We provide you with a prepaid return label via email to send back the product(s) free of charge. If we do not receive the item(s) within 30 days, we reserve the right to charge the original payment method used to make your purchase for the full dollar amount of the product(s).

With every package sent out, we pay for have the signature and ID verification via Canada Post to ensure the end user is 19+ of age. We absolutely do not deal or tolerate with minors who order from our website. Orders returned to us due to the age restriction will incur a 50% RESTOCKING FEE.

Every package that we ship utilizes Canada Post's Age Verification service. This means that in order for Canada Post to hand over the package, you must verify that you are of legal smoking age in your province or state. If Canada Post cannot verify your age, they will ship the items back to us. Once the items return, final sale items (as outlined below) are non-refundable. Any items that are eligible for a refund will be done so minus a 50% restocking fee, as well as any shipping charges incurred for shipping the items to you, and for Canada Post to ship them back to us. This is absolutely non-negotiable. If you are underage, please do not order items, you will lose money doing so.

Canada

Province

Minimum Age to Purchase

British Columbia

19

New Brunswick

19

Newfoundland and Labrador

19

Nova Scotia

19

Nunavut

19

Ontario

19

Prince Edward Island

19

Alberta

18

Manitoba

18

Northwest Territories

18

Quebec

18

Saskatchewan

18

Yukon

18

USA all States                                         21

We accept all major credit cards and Interac EMT.

To send an Interac e-Transfer:

Login to online or mobile banking at a participating financial institution.

• Choose Interac e-Transfer within the Transfer/Payment menu options.
• 'Add us as a recipient' on your banks website:  fusionflavourscanada@gmail.com
  
• Fill in the Interac e-Transfer information: dollar amount, account from which to withdraw the funds, security question to enter:  Where I buy diy  answer is: fusion
  
• Follow the instructions to confirm the information and complete the transfer.

Any questions or concerns with regards to these steps, feel free to contact us by email 

If you haven't signed up for online or mobile banking, contact your financial institution or visit their online banking website to sign up. It's the simple way to send money directly to another person using your online or mobile banking. Interac e-Transfer is a simple, convenient, and secure way to send and receive money directly from one bank account to another.

All you need is access to online or mobile banking through a participating financial institution, and you can send money to anyone with an email address or mobile phone number and a bank account in Canada — without sharing any personal or financial information. It's a great alternative to cheques and cash.

Yes, we are accepting Visa^®  , Visa Debit., and Mastercard^®

The billing address must match the address that your credit card company has on file.

We do not accept returns or exchanges on flavourings and other ingredients for any reason once shipped. Taste is subjective and not every product will please every customer. We encourage you to try the small sizes first, before purchasing large sizes.

Unfortunately laboratory glassware or protective lab accessories cannot be returned or exchanged for any reason. This is for your safety and ours. It would be prohibitively expensive to test for bacterial or chemical agents since there is no way to tell if these items have been contaminated just by looking at them. Please contact us first if you are unsure of what you need.

Orders cannot be changed or altered. If in the rare occasion an item in your order is Out of stock or Back order, we will send you the item immediately when it arrives in stock or credit your account for the full amount of the item or product. Refunds on these items will only be issued when an item or product is equal to or exceeds $50.00. Any discrepancies must be claimed via email within 5 days of receiving your order.

All clearance, final sale items are nonrefundable and ineligible for returns, refunds, or exchanges.